Southport and Ormskirk Hospital NHS Trust has partnered with technology company Patchwork to roll-out a new clinical staffing solution for their medical workforce. The technology, created by a team of NHS clinicians, is set to increase bank fill rates, reduce staffing costs and help streamline administrative processes.
Patchwork is an award winning solution that instantly connects clinicians to vacant bank shifts through an app, enabling Trusts to reduce costly reliance on locum agencies and to offer staff better access to flexible working.
Southport and Ormskirk Hospital NHS Trust provides healthcare in hospital and the community to 258,000 people across Southport, Formby and West Lancashire. The app is currently being rolled out across two Trust sites.
Jennifer Pennifold, Head of Resourcing at Southport and Ormskirk Hospital NHS Trust “Ensuring we are creating the best working environment for our clinicians is one of our top priorities. We’re therefore excited to be partnering with Patchwork to introduce a more robust and cost effective approach to temporary staffing. We’re looking forward to rolling this technology out across the Trust and working closely with Patchwork to modernise our approach to safe staffing on wards.”
“Ensuring we are creating the best working environment for our clinicians is one of our top priorities. We’re therefore excited to be partnering with Patchwork to introduce a more robust and cost effective approach to temporary staffing. We’re looking forward to rolling this technology out across the Trust and working closely with Patchwork to modernise our approach to safe staffing on wards.”
The Patchwork system automates elements of the bank shift booking process, allowing it to be streamlined. Patchwork also gives clinicians who book through the app priority over agency staff who might have put themselves forward for the same shift, meaning the most cost-effective solution is always prioritised. The overall process reduces the administrative burden for staff and clinicians, whilst enabling better financial controls for the Trust.
The platform was created by two NHS junior doctors – Dr Anas Nader and Dr Jing Ouyang – who wanted to modernise how clinicians could seek out and book temporary shifts after experiencing issues with hospital banks first hand. Their technology is already being used across 12 NHS Trusts, over 25 clinical sites, with more than 10,000 medics benefitting from the platform. Every month, Patchwork matches on average 8,000 shifts on our platform, which otherwise Trusts would be desperately working to fill.
One Trust using the platform, Chelsea & Westminster Hospital NHS Foundation Trust, saw between 85% and 90% of shifts filled directly through the hospital’s own staff bank as a result of the Patchwork platform, compared with 35% when using their legacy systems. This represents a cost benefit for the Trust of £1.2m+ per year.
Dr Anas Nader, NHS doctor and CEO of Patchwork Health, commented:
“We’re delighted to be partnering with Southport and Ormskirk Hospital NHS Trust. They share our vision when it comes to improving and modernising NHS clinical staffing. We will be working closely with them to drive up bank fill rates, ensure safe staffing on wards, reduce spend on locum agencies, and offer a better work-life balance to all their clinicians. Having lived these problems first hand, we know why innovative solutions are needed to tackle some of the entrenched issues around flexible working in healthcare .”